Before the clock
The ten minutes before you start are the ones that matter.
Get here ten minutes early. That's the whole of the preparation, and it does more for a first massage than anything else on this page. Turn up at the exact minute your session starts and the first five minutes go on explaining your shoulder — and you're paying for those five. Have the conversation before the clock starts and it costs you nothing.
The desk needs to know where it hurts, how long it's been hurting, and anything a doctor has already said about it. Everything after that is useful and optional. NCCIH's short list of things to know about massage therapy makes the same point in more careful language: if you have a health condition, tell the person about to work on you, and tell your doctor you're going.
Then the small stuff, which is obvious right up until you're lying face down. Use the bathroom first. Take your watch off. If you wear contact lenses and you suspect you'll fall asleep, deal with that now, not at minute forty. None of this is a test — the ten minutes are there so the hour afterwards belongs entirely to the work.
| What people ask | The short answer |
|---|---|
| How early should I arrive? | About 10 minutes — enough to say what hurts before the clock starts. |
| Do I have to undress completely? | No. Undress to whatever level suits you; the therapist steps out of the room. |
| What covers me on the table? | A sheet, the whole time. Only the area being worked is folded back. |
| Am I supposed to talk? | No. Say what you need at the start, then quiet is normal and expected. |
| What if I fall asleep? | Common. The work carries on and the session still runs to time. |
| Should I eat first? | Something light, an hour or two before. A heavy meal face down is miserable. |
| How do I ask for less pressure? | Out loud, at any point. A little lighter, please is the whole sentence. |
| Do I tip? | Customary in the United States, discretionary, and cash is simplest. |
| What should I say about an injury? | Say it at the desk — where, how recent, and what a doctor told you. |